Philanthropy Officer, Intermediate Gifts and Annual Fund

TORONTO INTERNATIONAL FILM FESTIVAL•Toronto, ON

57d•CA$60,000 - CA$78,000•Onsite

About The Position

The Philanthropy Officer, Intermediate Gifts and Annual Fund will play a key role in supporting TIFF’s fundraising efforts by managing relationships with donors contributing up to $25,000. This individual will identify, cultivate, solicit, and steward these donors to foster meaningful connections and sustained support. In addition, they will oversee the organization’s Broadbase and Intermediate giving program, and develop strategies to grow this critical donor segment. Responsibilities include designing and implementing multi-channel fundraising campaigns, such as direct mail, print, telefunding, and digital outreach, to increase donor acquisition, retention, and engagement. This candidate will work collaboratively across TIFF, particularly with colleagues in Industry, Programming, Marketing, PR and Events. The ideal candidate will bring creativity, strategic thinking, and data-driven decision-making to enhance the effectiveness of TIFF’s donor communications and fundraising efforts. This position reports to the Senior Director, Philanthropy

Requirements

Bachelor’s Degree required with three to five years as a fundraising professional. Experience in broadbase fundraising and database management desirable
Proficient computer skills in Google Workspace; advanced skills in spreadsheet management and data manipulation
Background or knowledge in analytics and forecasting. Must be comfortable using numbers to drive decisions
Familiarity with Raiser’s Edge or another CRM
Familiarity with basic prospect research techniques and tools such as iWave
Basic knowledge of CRA tax receipting laws and regulations
Strong interpersonal and communication skills, both verbal and written
Excellent organizational skills with a high attention to detail and exceptional accuracy
Demonstrated independent, mature judgment
Ability to consistently maintain a professional image and demeanor
Strong problem-solving skills combined with a collaborative approach
Ability to work independently and as a collaborative team member
Ability to successfully prioritize multiple projects and deadlines
Supervisory ability to provide leadership and direction to third party contracted services
Must be able to travel locally between meetings, job sites and events
Must be able to occasionally work evening and weekend hours
Passion for the arts and film is essential for success
Ability to manage multiple priorities in a dynamic, fast-paced environment
Ability to work in an open office environment
Ability to handle stressful situations with calm and professional demeanor
During festival need to be able to work for 10-12 hour stretches while standing.

Responsibilities

Manage the Intermediate level donors ($2,500-24,999) program with special emphasis on working with Loyalty and Engagement (L&E, TIFF’s membership program) colleagues to identify prospects for philanthropic gifts (
Manage a personal portfolio 100-125 donors and prospects
Facilitates the donor transition between Broadbase, Intermediate and Major Gifts, with collaborative donor pipeline strategies
Articulate the value of supporting the goals and mission of TIFF, as well as priority programs like the Operations, Education, TIFF Lightbox programming including Cinematique, and Festival. Work closely with Philanthropy department colleagues regarding and fundraising initiatives and opportunities and with the Advancement Operations Coordinator in executing stewardship and donor engagement activities.
Develop, direct and implement strategies to solicit Broadbase (Annual Fund) and Intermediate level donors, ticket buyers, and community members using data analysis and research to execute personal visits, email, texting, phone and mail contact. This will require significant cross departmental work, including with development operations and marketing.
Develop regular stewardship communications strategies and tactics to engage Broadbase and Intermediate donors, with the goal of retaining and increasing their support.
Responsible for developing and implementing TIFF’s Broadbase giving program, engaging hundreds of donors annually. These programs include community support for the Operations, Education, TIFF Lightbox programming including Cinematique, and Festival campaigns, utilizing multi-channel strategies such as direct mail, email, social media, and telefunding. Collaborate with L&E and Marketing to integrate messaging across organizational communications and ensures tailored, segmented appeals for renewal and acquisition. (minimum goal in FY25 is $85K)
Oversee Broadbase campaigns in Canada and the USA, maintaining open communication with L&E and third-party providers to meet revenue and ROI goals, while ensuring data accuracy and timely gift processing.
Coordinate with Philanthropy and Events teams to implement donor benefit events and stewardship strategies, supporting efforts to attract new donors and increase giving.
Monitor campaign progress, adjust strategies to meet revenue goals, and tracks expenses to align with budget targets. Work closely with Philanthropy, Corporate Partnerships and L&E colleagues to identify donor growth opportunities.
Manage the Share Her Journey Giving Circle and its activities, including but not limited to working with volunteers and SMT members to plan events the next 1-3 years, advocacy activities, community engagement through recruitment of new members as well as lead peer solicitation initiatives. Work collaboratively with Industry, Programming, Philanthropy and L&E colleagues to deliver SHJ focused fundraising campaign (minimum goal in FY25 is $80K)
Attend and work at the Annual Festival (Sept each year) and events throughout the year at TIFF Lightbox
Maintain data integrity of portfolio, including entering and updating prospect and donor contact reports, Opportunities and proposals in the Raiser’s Edge database according to established protocols.
Collect and gather data for reports and inquiries and maintain Broadbase and Intermediate division tracking
Create and track the revenue and expense budgets for Broadbase and SHJ activities
Respond to phone calls and emails from donors received through the TIFF website or through L&E, providing high-level customer service
Ensure that all relevant SOPs are created and kept up to date