Philanthropy Coordinator Prospect Research/Dev Full Time Days

Northwestern Memorial Healthcare•Chicago, IL

1h•$28 - $39•Onsite

About The Position

The Philanthropy Coordinator performs a critical support role on Northwestern Memorial Foundation’s (NMF) fundraising team. They are responsible for working with NMF philanthropy associates, managers, directors, vice presidents and other NMF team members to coordinate activities and initiatives, completing projects as assigned. NMF raises funds to support the health system’s strategic goals to deliver exceptional care and experience, advance and extend medical science and knowledge and enhance people, culture and resources through: (1) raising planned, principal and major gifts, (2) cultivating and stewarding donors, and (3) fostering a culture of philanthropy at NMHC. Reporting to the Program Manager, Prospect Research & Development, the Philanthropy Coordinator, Prospect Research & Development focuses on fulfilling requests for information, providing research, prospect identification, and prospect management for NMF stakeholders while maintaining the integrity of the database by performing regular data audits and cleanup.

Requirements

Bachelor’s degree or 4 years equivalent work experience;
1+ years of experience in a fundraising, community outreach, healthcare or administrative support position, preferably in a non-profit organization;
Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook);
Ability to organize and think independently with orientation to deadline and detail;
Excellent communication and interpersonal skills;
High degree of professionalism, sensitivity and integrity;
Strong intellectual curiosity, initiative, and highly effective listening and communication skills;
Proven ability to meet deadlines, communicate effectively, track details;
Demonstrate a high level of flexibility in a team environment;
Comfort handling multiple projects, accurately setting priorities on a regular basis, thinking creatively and working as a collaborative team member.
Advanced knowledge of MS Office software required
Demonstrate the use of logic and analysis to troubleshoot software problems, the ability to prioritize and manage multiple tasks, meet deadlines, and stay organized.

Nice To Haves

Fundraising industry experience.
Healthcare industry experience.
Experience with Salesforce Ascend and/or Microsoft Dynamics, or other CRM software preferred
Knowledge of best practices for nonprofit fundraising preferred

Responsibilities

Provide administrative support, including data analysis and reporting, membership rosters and list management;
Communicate (both verbally and in writing) with a wide range of donors, departments, employees, vendors, physicians, board members and volunteers; and serve as a liaison on behalf of NMF to foster strong donor and working relationships;
Utilize database to document and support fundraising initiatives and activities of the team;
Serve as team’s database power user owning and accessing the data as part of assigned duties or in fulfillment of assigned roles or functions within philanthropy. This includes following policies and reporting concerns related to data management and protection;
Research and develop internal and external communications including presentations, speaking points, correspondence and other written materials;
Administer and track expenses; master the NMHC administrative systems including adhering to department and company financial policies; creating purchase orders and check requests; and processing invoices for payment against purchase order or general expense reimbursement;
Provide essential support functions including calendar management support for the department leadership; facilitate and schedule meetings; book meeting rooms; arrange for catering; confirm attendance; and support in preparation and distribution of materials as necessary;
Manage telephone operations; answer, screen, and direct telephone calls;
Perform office management tasks including ordering and organizing office supplies; logistical coordination for office initiatives and events; assisting with building management requests; serving as a point person for administrative and operational needs of the relevant office location;
Maintain procedure manuals; ensure appropriate communication to staff of changes in procedures;
Participate in professional development opportunities to continuously strengthen leadership capabilities;
Represent and provide support for NMF at appropriate events related to donor cultivation, stewardship and fundraising activities. This includes interactions with various levels of donors and constituents, both internally and externally;
Respond to unanticipated complex issues and manages critical and confidential information;
Utilize meaningful metrics to assess outcomes and achieve goals;
Exemplify the NMHC values of patients first, integrity, excellence and teamwork;
Perform other duties as assigned.
Research identified prospects to establish estimated gift capacity and provide context of prospects
Manage information and moves management requests; set request priorities and deadlines and work with multiple stakeholders to identify their needs and ensure best practices in prospect research and development
Provide support for front-line colleagues within the CRM and other integrated/aligned fundraising tools, subscriptions, and services
Assist NMF staff in use of CRM for basic queries and data entry with the goal of enabling all staff members to become self-sufficient, while maintaining high quality and security standards
Coordinate new user setup and training
Assist with routine data audits and necessary clean-up for quality control
Work with the Prospect Research & Development team to manage the quality of portfolios, prospect pipeline, prospect research, and prospect management
Manage purchase orders and check request process for PR&D department
Calendar coordination as necessary
Research identified prospects to establish estimated gift capacity and provide bespoke research biographies for front-line fundraisers
Provide training and support for NMF staff as appropriate