Philanthropy Associate

Mountain Housing•Asheville, NC

19h•Onsite

About The Position

Mountain Housing Opportunities (MHO) is seeking a Philanthropy Associate to assist in sustaining and strengthening fund development, stewardship, and storytelling efforts. This role is crucial for MHO's mission to deliver affordable housing solutions and expand opportunities in Buncombe County and surrounding areas. The ideal candidate will be highly organized, mission-aligned, detail-oriented, adept at balancing priorities, motivated by opportunity, enthusiastic about data, committed to process improvement, and guided by gratitude. This is an in-office position, with potential for episodic telecommuting based on performance and duties, in accordance with MHO's policy.

Requirements

Strong affinity for MHO's mission and service population; shared commitment to MHO Values (required).
Associate's degree in related field or equivalent career experience (required); bachelor's degree preferred.
1-2 years progressive professional experience in data entry, administrative, or clerical work, including experience using CRM/database applications (donor management software such as Bloomerang preferred); able to produce bulk communications (such as letters or emails) to multiple recipients using mail/data merge processes
Strong writing and proofreading skills; able to produce clear, accurate fundraising-related communications (gift acknowledgements, solicitations, stewardship updates, etc.), following brand guidelines and established templates and tone.
High proficiency in business software applications, including Google Workspace and/or Microsoft Office (required); and comfortable with utilizing an array of office hardware, including printers, scanners, phones, filing systems, etc.
Able to accurately read written information, communicate via phone and via email, and verbally/in-person in the English language; able to understand and relate to concepts behind specific ideas and remember multiple tasks/assignments given over a period of days; able to attend to tasks/functions for more than 60 minutes at a time; able to concentrate on detail in both office and field with moderate interruption.
Must be able to work on a computer for extended periods; able to push/pull/carry objects less than 20 pounds; sit, stand, bend, kneel, walk, climb stairs; may need to enter/exit buildings that are under construction, occasionally, without normal ingress/egress available; able to travel offsite, as needed, via necessary transportation, to MHO sites, clients, and events, or to attend regional and/or statewide meetings, trainings, or events.

Nice To Haves

Bachelor's degree
Experience working and/or volunteering in a non-profit organization setting preferred, with an emphasis on fund development and/or customer service.

Responsibilities

Serves as staff lead for gift and donor recordkeeping in MHO's fundraising CRM, Bloomerang, including all giving-related data entry, gift processing, and timely production of acknowledgement letters.
Applies gift allocation and accounting codes according to standards set jointly with MHO Finance, and keeps entries current so the database is current and aligned to the Finance Department's reconciliation schedule, supporting accurate and on-time monthly, quarterly, and annual close.
Ensures timely entry and tracking of event-related registrations and revenues with necessary receipting, acknowledgements, and revenue reconciliation.
Organizes and maintains physical and digital funder and prospect-related files.
Builds, analyzes, and distributes reports related to fundraising activity, identifying new or increased gifts, lapsed donors, and other key constituent data.
Tracks and maintains other fundraising-related digital platforms and tools related to philanthropic giving and donor acknowledgement on a gift-by-gift basis.
Documents, evaluates, and maintains systems, policies, and procedures, including standardized coding, processing, and reporting practices, to ensure the integrity of all constituent and financial data in the fundraising database, in partnership with the Director of Philanthropy.
Partners with Director of Philanthropy and other staff as necessary to investigate and document information regarding prospective funders' financial capacity, philanthropic interests, propensity to give, and relationship to MHO; prepares and distributes this information ahead of prospect outreach in order to guide strategy and approach.
Stewards donations, data, and preferences of current and prospective supporters with accuracy and respect.
Writes and produces fundraising-related communications, including digital and print solicitations, gift acknowledgements, event-specific content, and stewardship updates.
Leads production of 2 to 3 seasonal fundraising solicitations, including print and digital, including pulling and refining contact lists, setting goals, and tracking progress.
Leads participation in community or regional giving campaigns, such as the Mountain XPress Give!Local campaign.
Supports creation and production of other philanthropic-related publications, such as annual and impact reports, sponsorship or other giving guides.
Collaborates directly with contracted creative agency to design and produce communications and other collateral; project manages department-wide design production in collaboration with colleagues and contracted brand partner.
Provides administrative and clerical support for Philanthropy and Communications Department, including but not limited to filing, note-taking, assisting with funding application and reporting needs, preparing and managing logistics for meetings and special events, and other tasks as assigned; serves as administrative lead for MHO Philanthropy and Communications Committee, a committee of MHO's Board that supports resource development and engagement activity.
Participates as an integral member of Philanthropy and Communications Department and MHO staff, attending meetings, supporting events, and executing other departmental or organizational tasks as necessary.
Deployed interdepartmentally as needed to support time- or project-based work.
Other duties as assigned.