Philanthropic Officer (PO), Private Bank

Bank of America•Dallas, TX

12d•Onsite

About The Position

The Philanthropic Solutions group at Bank of America’s Private Bank delivers expertise and a comprehensive suite of investment and management services to help individuals and institutions build and sustain their charitable missions. Serving in a trustee or agency capacity for private foundations, endowments, split-interest trusts and donor-advised funds, the Philanthropic Solutions team provides strategic advice and planning to help clients fulfill their mission more effectively, asset management services and solutions to help align and achieve financial and charitable objectives, and administration and record-keeping services to simplify donors’ administrative burden. This role is responsible for performing service and fulfillment activities to meet Philanthropic Solutions client needs and expectations. The Philanthropic Officer is a product set expert who acts as an additional point of contact for clients and/or as a backup for client-facing relationship managers. They perform administrative duties for a breadth of philanthropic giving vehicles and provide high-level administrative support to client-facing relationship managers, including day-to-day transaction processing. These duties include but are not limited to daily money movement activities, account set up and ongoing administrative reviews, system updates, grantmaking administration, and other compliance and regulatory matters as assigned. The role also involves proactively communicating via phone and e-mail directly with clients, Private Bank partners, various lines of business, and external resources such as accountants or attorneys. The Philanthropic Officer reviews and analyzes trust/financial information, reacts accordingly, and prioritizes as appropriate. They provide recommendations to leadership on products and service requests that may enhance client satisfaction and experience, and are also responsible for identifying new business and deepening opportunities from the existing book of business.

Requirements

2-5 years of institutional philanthropic, non-profit administration, fiduciary banking, or financial services experience required.
Passion for the non-profit sector and charitable engagement.
Superb and effective communication skills.
Excellent ability to work in a fast-paced and collaborative team environment as well as independently problem-solve and make decisions that impact clients and partners.
Strong analytical skills with high attention to detail and accuracy.
Excellent organizational, prioritization, and time management skills.
Ability to take initiative and proactively follow up and follow through.
Ability to operate with a high level of autonomy.
Develop strong interpersonal alliances and foster partnerships among team members and business partners, supporting enterprise views to achieve GWIM objectives.
Significant knowledge of the legal, tax, investment, and compliance aspects of fiduciary administration.
Microsoft Office Suite knowledge required.
High School Diploma / GED / Secondary School or equivalent.

Nice To Haves

BA/BS Degree Desired.
Experience working with MicroEdge Gifts and PACE systems.
Relationship management experience working directly with non-profit organizations, boards and/or UHNW clients.
Established knowledge of all types of charitable entities.

Responsibilities

Performing service and fulfillment activities to meet Philanthropic Solutions client needs and expectations.
Acting as a Philanthropic product set expert, an additional point of contact for clients, and/or a backup for client-facing relationship managers.
Performing administrative duties for a breadth of philanthropic giving vehicles.
Providing high-level administrative support to client-facing relationship managers, including day-to-day transaction processing (e.g., daily money movement, account setup, administrative reviews, system updates, grantmaking administration, compliance and regulatory matters).
Proactively communicating via phone and e-mail directly with clients, Private Bank partners, various lines of business, and external resources (accountants or attorneys).
Reviewing and analyzing trust/financial information, reacting accordingly, and prioritizing as appropriate.
Providing recommendations to leadership on products and service requests to enhance client satisfaction and experience.
Identifying new business and deepening opportunities from the existing book of business.