Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Carteret, NJ

9h • Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” pharmacy technician training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced knowledge and prepare participants to become Pharmacy Technician Certification Board (PTCB) certified. It is intended as an entry point to a healthcare career and supports technicians in earning and maintaining the skills and credentials needed in pharmacy care.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. PTCB-certified technicians may also coach pharmacy technicians and cashiers in using pharmacy systems and pharmacy cash registers.

The role includes prescription processing and dispensing support, workflow and inventory assistance, customer service, clerical and cash-register duties, and support for clinical services and relationships with local healthcare providers. Technicians complete assigned training, maintain required certification or registration, and keep their healthcare and pharmacy knowledge current. The position requires English fluency and willingness to work a flexible schedule, including evenings and weekends.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required as a condition of promotion to senior technician if not already earned.
• Follow state and federal regulations, company policies, the Pharmacy Code of Conduct, and Good Faith Dispensing requirements.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.
• Good math skills for accurately counting, measuring, and weighing medications are preferred.
• Good computer skills are preferred.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform Pharmacy Department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions, ensuring information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions as part of prescription-filling support.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow Good Faith Dispensing policies during applicable prescription dispensing activities.
• Register sales on an assigned cash register and collect and handle cash as required.
• Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
• Model customer-service best practices, build relationships with valuable customers, and assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection techniques and file claims for pharmacy merchandise overages, shortages, order errors, and damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical providers and healthcare organizations through detailing and outreach.
• Help maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
• If PTCB certified, assist with and coach pharmacy technicians and cashiers in operating pharmacy systems and pharmacy cash registers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed