Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Point Pleasant, NJ

23d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-focused pharmacy environment, interacting with customers and building patient relationships. The apprenticeship provides paid, on-the-job learning through a training program recognized by ASHP and the Department of Labor, with preparation toward Pharmacy Technician Certification Board (PTCB) certification and the skills needed for pharmacy care work. Under the pharmacist’s direct supervision, the Pharmacy Technician assists with pharmacy practice and department duties in accordance with applicable regulations and company policies. The role uses pharmacy systems to retrieve patient and medication information and process prescriptions, while providing customer service and supporting pharmacy operations, inventory, clinical services, and department upkeep.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, answer questions, and provide a positive customer experience.
Model customer-service best practices and develop relationships with valuable customers.
Assist the pharmacist in pharmacy practice in accordance with state, federal, and company policies.
Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
Retrieve, count, and pour medications, verify that the medicine is correct, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist and follow company error-handling and Quality Improvement Program procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with clinics and external providers.
Help maintain relationships with local medical providers and health groups through detailing and outreach.
Keep the Pharmacy Department supplied, clean, neat, and orderly.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, earn continuing education credits, and maintain knowledge of healthcare and pharmacy developments.