Remote Pharmacy Technician (Fri - Tues 1:00PM - 9:30PM ET)

AnewHealth

1d•Remote

About The Position

AnewHealth is a leading pharmacy care management company specializing in caring for individuals with complex, chronic needs. We aim to improve patient outcomes and support healthcare organizations. Founded in 2023 by combining ExactCare and Tabula Rasa HealthCare, we offer comprehensive pharmacy services, pharmacy benefit management, and specialized support for the Program of All-Inclusive Care for the Elderly (PACE). With over 1,400 employees, we serve more than 100,000 people across the United States.

Requirements

High school diploma required.
Must be registered or eligible to become registered with the appropriate State Board of Pharmacy within 60 days of hire.
Minimum of 2 years of pharmacy technician experience, preferably in a retail setting.
Proficient with MS Office Suite and strong computer proficiency to navigate proprietary and other software.
Excellent communication skills, both verbal and written.
Ability to communicate effectively and professionally through written, verbal, and interpersonal skills when interacting with employees, clients, or agency representatives.
Must have a strong patient-centered focus.
Excellent communication skills, especially via phone.
Understanding of clinical terms and impacts.
Able to multi-task and handle multiple priorities without sacrificing quality.
Detail-oriented and organized.
Must be eligible to work in this country.

Nice To Haves

Possesses high level of integrity
Quality-oriented
Innovative
Steadfast

Responsibilities

Receive electronic prescriptions, weekly batches, or refill requests and accurately and efficiently fill them under pharmacist supervision.
Perform pharmacy tasks including handling, counting, mixing, and packaging medications.
Assist in entering minor edits to correct dispensing quantity and manufacturer NDC.
Perform reclamation duties.
Use pharmacy software to record prescription data.
Act as a liaison between customers, providers, and the pharmacy, handling phone calls and messages to answer questions, fill orders, and ensure a positive customer experience.
Establish and maintain patient profiles, including medication lists, and use proprietary software to document medication care plans.
Utilize pharmaceutical technician expertise to ensure compliance, efficiency, and quality.
Participate in company quality initiatives, identify improvement opportunities, and report quality assurance issues.
Secure information in accordance with company privacy and security guidelines, including HIPAA.
Provide enrollment support for new PACE enrollees.
Communicate pharmacy benefit information to network pharmacies contracted with facilities housing CK PACE participants.
Coordinate facility discharges to ensure complete medication reconciliation and continued home delivery.
Provide help desk support to network pharmacies regarding CK and network pharmacy processes for facility participants.
Make outgoing calls to gather or confirm information for customer requests or pharmacy operations.
Coordinate and arrange couriers for timely medication delivery.
Make outgoing calls to confirm participants have received their medication delivery.
Other duties may be assigned consistent with the knowledge, skills, and abilities required for the job.