Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Buda, TX
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under the pharmacist’s direct supervision, the role supports pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies. Team members use pharmacy systems to obtain patient and drug information and process prescriptions, and deliver a distinctive customer experience. Walgreens offers an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy knowledge and skills, and guides participants toward PTCB certification and the credential needed to advance in the field. The technician earns and maintains PTCB certification through the designated training program and/or any state-required certification or registration; PTCB certification is otherwise required for promotion to senior technician.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
  • Use pharmacy systems to enter and retrieve patient and drug information and process prescriptions accurately; if PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy registers.
  • Greet and assist customers and patients, resolve issues, answer questions, follow customer-service best practices, and develop relationships with valuable customers.
  • Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
  • Fill prescriptions by retrieving, counting, and pouring drugs; verify medication accuracy and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
  • Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and efficiently, and complete other assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection procedures and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community groups.
  • Keep the Pharmacy Department supplied, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise obtain PTCB certification as a condition of promotion to senior technician.
  • Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
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