Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Callaway, FL

20d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role assists with pharmacy practice and other Pharmacy Department duties. Technicians use pharmacy systems to retrieve patient and drug information and process prescriptions, and those who are PTCB certified may assist and coach pharmacy technicians and cashiers in using pharmacy systems and registers. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. Its courses, learning activities, resources, and on-the-job experience provide foundational and advanced preparation for pharmacy technician certification. The role also requires pursuing and maintaining PTCB certification through the designated program and/or any state-required certification or registration.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with applicable state, federal, and company requirements.
Use pharmacy systems to enter and retrieve patient and drug information and process prescriptions accurately.
Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Answer telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community organizations.
Maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
Model customer service best practices and build strong relationships with valuable customers.