Pharmacy Technician

CVS Health•Sheridan, CO
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and work with the pharmacy team to deliver caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and professional standards, and policies that protect patient safety, privacy, and security. They must complete company training and meet applicable state registration, licensing, and certification requirements; the Pharmacy Manager may restrict duties until these requirements are met. The role may include assisting with patient health services such as immunizations and point-of-care testing where permitted by law and supported by required training and certification. Technicians who support immunizations must complete additional licensure and training requirements and may prepare and administer vaccines, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with an anticipated 29 hours per week. Regular and predictable attendance, including nights and weekends, is required. The role involves working in the home store and may require travel to other stores in the market to meet business needs. The posted hourly pay range is $17.16–$27.16; the actual offer depends on factors such as experience, education, and geography.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the work location.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate over time, switch between tasks quickly, and confirm prescription information and label accuracy.
  • Demonstrate customer-service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication and active listening to interact effectively with patients and colleagues.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustment, stooping, and close visual work; and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing, inclusive team; respond constructively to feedback and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and appropriately trained and certified.
  • When supporting immunizations, complete required training and licensure, prepare and administer vaccines as permitted, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions and report events, collect and document patient information, and monitor and manage vaccine supplies.
  • Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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