Pharmacy Technician

CVS Health•Garland, TX

About The Position

CVS Health Pharmacy Technicians support patients by helping fill prescriptions promptly, safely, and accurately while providing caring service to patients and customers. The role is performed in a retail pharmacy environment that maintains professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians must meet medication-related needs and regulatory requirements, conduct themselves ethically, and maintain patient confidentiality. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. A manager may limit duties until those requirements are met. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
If state pharmacy rules do not specify a minimum age, be at least 16 years old.
If state pharmacy rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including proactively helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
Ability to meet the listed physical demands, including sustained standing, walking, finger dexterity, reaching, bending, stooping, spoken and oral communication, and close visual acuity.
Ability to occasionally lift up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Provide caring service that meets or exceeds customer expectations.
Help ensure patients’ medication needs and applicable regulatory requirements are met.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Use available tools and training to develop clinical, technical, and insurance knowledge.