Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Rockford, IL

1d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support a patient-centric pharmacy environment by interacting with customers, developing patient relationships, and assisting pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. Walgreens provides an earn-while-you-learn training program intended to build foundational and advanced pharmacy knowledge, skills, and on-the-job experience and prepare apprentices to pursue Pharmacy Technician Certification Board (PTCB) certification.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients, offer assistance, resolve issues, answer questions, and deliver a positive customer experience.
• Model and share customer-service practices, build relationships with valuable customers, and help customers locate over-the-counter products.
• Assist pharmacists in pharmacy practice in accordance with state, federal, and company requirements and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter and verify patient and drug information, retrieve, count and pour medications, check prescriptions, and identify possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors and follow company procedures and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales, operate the assigned cash register, and collect and handle cash as required.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection procedures and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers through detailing and outreach to healthcare groups and care facilities.
• Maintain the Pharmacy Department's supplies and ensure it is clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned special tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, obtain continuing education credits, and maintain knowledge of healthcare and pharmacy developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed