About The Position

To assist customers in their shopping experience by assisting them with their pharmaceutical and other wellness needs in the safest, most courteous manner possible.

Requirements

  • Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Nice To Haves

  • Pharmacy Technician Certification is preferred.
  • A high school diploma or equivalent is preferred.
  • Knowledge of MS Word, Excel, PowerPoint, Retail Pharmacy Software, and POS System experience is preferred.

Responsibilities

  • Courteously receives new and refilled prescriptions from customers for filling, as well as accommodating them when they return to pick up those prescriptions.
  • Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as, legibility of the prescriber’s name.
  • Processes cash register transactions for new and refilled prescriptions.
  • Ensures necessary communications are provided to the customer, such as instructions, side effects and medication descriptions.
  • Arranges customer consultations with Pharmacist, when requested.
  • Procures signatures from customers for all prescriptions received.
  • Answers incoming calls and directs to Pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc.
  • Completes and processes third-party documents.
  • Fills prescription books or new prescriptions.
  • Files patient profiles.
  • Fills bins with prescription vials.
  • Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
  • Checks items for appropriate ‘shelf life’ remaining before expiration.
  • Checks stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge.
  • Cleans Pharmacy shelves and work areas and maintains entire premises in a satisfactory state of cleanliness.
  • Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the Pharmacist in Charge.
  • Able to operate all necessary equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.
  • Demonstrates the essential written communication skills required for the position.
  • Obtains from the prescription files those prescriptions requested to be refilled.
  • Prepares labels for new/refill prescriptions.
  • Fax or call physician office for additional refills/issues as necessary.
  • Affixes price stickers to the items ordered and places on stock shelves or in refrigerator, when required.
  • Maintain open communication with Pharmacist in Charge regarding any issues, concerns or happenings in the department.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
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