About The Position

AnewHealth is a leading pharmacy care management company specializing in caring for people with complex, chronic needs. We enable better outcomes for patients and healthcare organizations. Established in 2023, we provide comprehensive pharmacy services, pharmacy benefit management, and specialized support services for the Program of All-Inclusive Care for the Elderly (PACE). With over 1,400 team members, we care for more than 100,000 people across all 50 states. This role supports PACE clients and their participants in facilities, as well as the network pharmacies serving them.

Requirements

  • HS diploma required.
  • Must be registered or eligible to become registered with the appropriate State Board of Pharmacy within 60 days of hire.
  • Minimum of 2-year pharmacy technician experience, preferably in a retail setting.
  • Proficient with MS Office Suite and strong computer proficiency to navigate proprietary and other software.
  • Excellent communication skills, both verbal and written.
  • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills.
  • Must have a strong patient-centered focus.
  • Excellent communication skills, especially via phone.
  • Understanding of clinical terms and impacts.
  • Able to multi-task and handle multiple priorities without sacrificing quality.
  • Detail-oriented and organized.
  • Must be able to commute to multiple site locations within assigned territory.
  • May be necessary to work extended hours as needed.
  • Applicants must be eligible to work in this country.

Nice To Haves

  • Possesses high level of integrity
  • Quality-oriented
  • Innovative
  • Steadfast

Responsibilities

  • Receives electronic prescriptions, weekly batches, or refill requests and accurately and efficiently fills prescriptions under the direction of the Pharmacist.
  • Performs pharmacy tasks such as handling, counting, mixing, and packaging medications.
  • Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription orders.
  • Performs reclamation duties.
  • Uses pharmacy software to check and record data about prescriptions.
  • Acts as a liaison between customers, providers, and the pharmacy, receiving and triaging incoming phone calls and messages to answer questions, fill prescription orders, or handle other requests.
  • Establishes and maintains patient profiles, including lists of medications taken by individual patients, and uses advanced proprietary software to document medication care plans.
  • Uses pharmaceutical technician expertise to ensure compliance, efficiency, and quality of operations.
  • Participates in company quality initiatives, recognizing opportunities for improvements and reporting quality assurance issues.
  • Secures information in accordance with privacy and security guidelines and applicable regulations such as HIPAA.
  • Provides enrollment support for new PACE enrollees.
  • Communicates pharmacy benefit information to network pharmacies contracted with facilities where PACE participants reside.
  • Coordinates facility discharges to assure medication reconciliation is complete and delivery to home is back in place.
  • Provides help desk support to network pharmacies regarding CK and network pharmacy processes for facility participants.
  • Makes outgoing calls to gather/confirm information necessary to process customer requests or otherwise contribute to pharmacy operations.
  • Coordinates and sets up couriers to ensure timely medication delivery.
  • Makes outgoing calls to ensure participants have received their delivery.

Benefits

  • medical/dental/vision
  • flexible spending
  • company-paid life insurance
  • short-term disability
  • voluntary benefits
  • 401(k)
  • Paid Time Off
  • paid holidays
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