Pharmacy Technician - Joliet, IL
About The Position
QualDerm Partners is seeking a Pharmacy Technician to assist physicians in maintaining high-quality standards and ensuring a positive patient experience. This role involves various prescription center activities under physician supervision, including preparing medications, managing inventory, providing customer service, utilizing computer systems for patient profiles and insurance claims, maintaining patient records, and processing patient check-outs. The Pharmacy Technician will also be responsible for notifying physicians of needed supplies and placing orders as directed. QualDerm Partners is a growing organization with 158 practices across 17 states, specializing in dermatology, skin cancer care, cosmetics, plastic surgery, and pathology.
Requirements
- Active Pharmacy Technician license, registration, or certification in the applicable state at the time of hire (where required by state law).
- Minimum of 2-4 years of experience in a high-volume retail pharmacy environment.
- Experience with prescription fulfillment, medication dispensing workflows, and inventory management.
- Knowledge of insurance verification, prior authorizations, and pharmacy billing processes.
- Strong customer service skills with the ability to effectively assist patients and address inquiries.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with pharmacy management systems and electronic health record (EHR) platforms.
- Strong attention to detail and commitment to accuracy, compliance, and patient safety.
- Ability to work collaboratively with providers, clinical staff, and operational teams.
- High school diploma or equivalent required.
Nice To Haves
- National Pharmacy Technician Certification (PTCB or equivalent) preferred.
- Experience with PharmaServ or similar pharmacy dispensing software strongly preferred.
- Additional pharmacy-related education or training preferred.
- Previous experience supporting physician-dispensed medication programs or in-office prescription centers.
- Experience working in a dermatology, specialty pharmacy, or healthcare practice setting.
- Familiarity with medication inventory controls, regulatory compliance requirements, and patient assistance programs.
Responsibilities
- Greet all prescription center customers and provide them with exemplary customer service and assistance while maintaining customer/patient confidentiality.
- Direct contact with third parties to resolve insurance issues.
- Prepare prescribed medications by counting tablets, labeling bottles, and restock inventory.
- Calculate and measure medication.
- Verify prescriptions.
- Participate in the fulfillment process and prescription center support responsibilities.
- Ensure the proper flow and documentation of prescription fulfillment is followed at all times.
- Maintain patient profiles/records and prepare insurance forms.
- Maintain appropriate drug and supply levels.
- Maintain quality assurance standards and maintenance of required documentation.
- Complete prescription center paperwork, maintain daily/weekly/monthly reports.
- Completes additional projects and tasks assigned by Supervisor(s).
Benefits
- Competitive Pay
- Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans
- Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
- Paid Time Off (PTO) – Accrue PTO from day one
- 6 paid holidays
- 2 floating holidays
- Company-Paid Life Insurance – Basic life coverage, with the option for additional plans
- Short-term and long-term disability coverage
- Additional Wellness Plans – Accident, critical illness, and identity theft protection plans
- Employee Assistance Program (EAP)
- Exclusive Employee Discounts
- Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
