Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Puyallup, WA

1d

About The Position

The Pharmacy Technician or Pharmacy Technician Apprentice works under a pharmacist’s direct supervision to support pharmacy operations in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing customer-focused support and helping patients build positive relationships with the pharmacy. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience designed to prepare apprentices to become certified pharmacy technicians. The position also supports pharmacy inventory, clerical, cash-register, clinical-service, and community-outreach activities. The role requires English fluency and willingness to work a flexible schedule, including evening and weekend hours.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment preferred.
• Prior work experience with Walgreens preferred.
• Good math skills for accurately counting, measuring, and weighing medications preferred.
• Good computer skills preferred.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under supervision and in accordance with applicable regulations and company policies.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Report prescription errors promptly to the pharmacist and follow company error-reporting and Quality Improvement Program procedures.
• Follow Good Faith Dispensing requirements and the Walgreen Co. Pharmacy Code of Conduct.
• Greet and assist customers and patients, answer questions, resolve issues, and provide a positive customer experience.
• Model customer-service best practices and develop relationships with valuable customers.
• Assist pharmacists with scheduling and maintaining workflow.
• Register sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible.
• Handle calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims involving pharmaceutical shipment overages, shortages, errors, or damaged goods.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community groups.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not already earned.
• Attend manager-requested training, acquire continuing education credits, and maintain knowledge of healthcare and pharmacy developments.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed