Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Wichita, KS

8d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an ASHP- and Department of Labor-recognized “earn while you learn” training program intended to develop the knowledge, skills, and on-the-job experience needed to pursue Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacists and pharmacy operations, and delivers a positive customer experience. Walgreens trains employees for the work; qualified applicants may be new to pharmacy or experienced.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and provide a positive customer experience.
• Model customer-service best practices and build relationships with valuable customers.
• Assist the pharmacist in pharmacy practice under supervision and in accordance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, and damaged goods.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and organizations through provider outreach and other growth activities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• An “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor.
• Training, learning activities, and resources that provide foundational and advanced knowledge, skills, and on-the-job experience.
• A nationally recognized, portable credential intended to support career advancement.
• The job posting directs applicants to Walgreens’ benefits website for benefit information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed