Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to prepare participants to become certified pharmacy technicians and pursue a portable, nationally recognized credential. Walgreens trains both new and experienced pharmacy workers. In accordance with state and federal regulations, the technician assists the pharmacist under direct supervision in pharmacy practice and other Pharmacy Department duties. The role uses pharmacy systems to retrieve patient and drug information and process prescriptions, while providing a distinctive customer experience. Technicians who are PTCB certified may also assist and coach pharmacy technicians and cashiers in the use of pharmacy systems and pharmacy registers.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
- Greet and assist customers and patients, resolve issues, answer questions, and deliver a positive customer experience.
- Model customer-service practices and develop relationships with valuable customers.
- Enter patient and drug information; retrieve, count, and pour medications; verify prescriptions; and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors and follow company pharmacy-error and Quality Improvement Program procedures.
- Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
- Register sales, collect and handle cash, and help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for shipment discrepancies or damaged prescription drugs.
- Assist with clinical services as required, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens clinics, and external providers.
- Help maintain relationships with local medical providers and community organizations through provider outreach and related activities.
- Keep the Pharmacy Department supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful coworker relationships.
- Complete special assignments and other assigned tasks.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend requested training, obtain continuing education credits, and maintain current pharmacy and healthcare knowledge.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
