Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • South River, NJ

23d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience designed to prepare participants to become certified pharmacy technicians and earn a portable credential. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice, prescription processing, customer service, and other Pharmacy Department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach other technicians and cashiers in using pharmacy systems and registers.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.
• Must earn and maintain PTCB certification through the designated program and/or meet state-required certification or registration requirements; PTCB certification is a condition of promotion to senior technician if not already earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to promote a positive customer experience.
• Model customer-service best practices and Walgreens service traits, and develop relationships with valuable customers.
• Assist the pharmacist in pharmacy practice in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Fill prescriptions by retrieving, counting, and pouring medications, verifying the correct medicine, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims concerning Rx merchandise overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local medical professionals and organizations through provider outreach and detailing.
• Help keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, acquire continuing-education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• Walgreens Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, with training, learning resources, and on-the-job experience.
• The training program helps participants work toward a nationally recognized, portable credential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed