PHARMACY TECHNICIAN

Owens & Minor•Salt Lake City, UT

6d•Onsite

About The Position

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. Licensed Pharmacy Technician works under the supervision of a pharmacist and is responsible for assuring the pharmacy operations are compliant, efficient and meet the needs of our customers. This position will also serve as the primary point of contact with referral sources, physician’s offices and patients/caregivers. The anticipated pay range for this position is $24-$27 hourly.

Requirements

Must be organized.
Must possess excellent communication skills with the ability to practice proper phone etiquette.
Must possess working knowledge of Microsoft Office.

Responsibilities

Maintain strict adherence to all Byram Healthcare policies and procedures as published and as amended from time to time. This adherence applies to all compliance and conformance plans, policies, codes of conduct, laws and regulations in effect.
Process new referrals completely and accurately.
Create and assure an efficient workflow and that orders are timely and profitable, working with the pharmacist.
Communicate effectively and professionally with referral sources and patients.
Verify all patient demographics including shipping address, pharmacy insurance coverage, allergy and medical conditions as necessary.
Contact patients prior to their next order due date and process all patients’ prescriptions; ensure prescriptions needed are current with refills and any authorizations necessary; verify ongoing pharmacy benefits for each customer; must insure accuracy of delivery address for customer every month.
Responsible for informing the patient of co-pay and attempting collection prior to shipping order.
Keep customer database current and accurate with order information, communications and activities as to be documented in patient notes.
Identify and refer any clinical issues to the pharmacist for consultation.
Answer hi-volume in-bound calls via an automated phone system.
Make outbound calls to patients and referrals as necessary.
Respond quickly and professionally to customer telephone questions and concerns.
Work closely with all departments within the organization as necessary to ensure efficient processing and delivery of customers’ orders.
Accurately fill patient prescription orders if asked by the pharmacist.
Assist pharmacist with ordering and inventory as needed.
Assist pharmacist with other duties requested for the normal everyday operation of the pharmacy which are granted to a pharmacy technician under existing state law.