Pharmacy Technician

CVS Health•West Chester, PA

1d•Onsite

About The Position

CVS Health is dedicated to building a world of health around every individual, aiming for a more connected, convenient, and compassionate health experience. The company focuses on increasing patient access to care, lowering costs, and improving care quality. Pharmacy Technicians are crucial to this mission, providing compassionate care to millions of patients daily. They are expected to embody core values such as Accountability, Caring, Collaboration, Innovation, and Integrity. The role is open to both new and experienced technicians, offering an opportunity to work in a leading retail pharmacy, upholding high professional and ethical standards, and ensuring compliance with all laws and regulations. Key to success is managing pharmacy workstations and tasks to accurately and safely fill prescriptions while delivering excellent customer service. New Pharmacy Technicians must complete an extensive CVS Pharmacy Technician Training Program and meet state-specific registration, licensing, and certification requirements. Upon completion, there are opportunities to further develop clinical, technical, and insurance knowledge. This position may require COVID-19 vaccination based on role and location, with accommodations for disability, medical condition, pregnancy, or religious belief.

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
Customer Service Orientation: Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
Communication Skills: Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
Problem Resolution: Choosing the best course of action when faced with a complex situation with several available options

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Deliver compassionate care to patients.
Demonstrate core values of Accountability, Caring, Collaboration, Innovation, and Integrity.
Serve and care for patients and customers.
Ensure all medication needs and regulatory compliance standards are met for patients.
Demonstrate ethical conduct and maintain patient confidentiality.
Manage assigned pharmacy workstations and tasks.
Promptly, safely, and accurately fill patient prescriptions.
Provide caring service that exceeds customer expectations.
Complete the CVS Pharmacy Technician Training Program.
Satisfy all state registration, licensing, and certification requirements.
Build clinical, technical, and insurance knowledge and expertise.