Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Visalia, CA

2d•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The apprenticeship is an earn-while-you-learn training program recognized by ASHP and the Department of Labor. It provides foundational and advanced knowledge, learning activities, resources, and on-the-job experience to prepare participants for Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care. Under the pharmacist’s direct supervision, the technician assists in pharmacy practice in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and medication information and process prescriptions, while supporting customer service, pharmacy operations, inventory, clinical services, and ongoing training. The posting also notes that qualified applicants with arrest or conviction records will be considered and identifies Walgreens as an equal opportunity employer, including disability and veterans.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to promote a positive customer experience.
Demonstrate and share customer service practices, build relationships with valuable customers, and assist customers in locating over-the-counter products.
Assist the pharmacist in pharmacy practice under supervision and comply with applicable laws, the Pharmacy Code of Conduct, and company policies.
Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
Retrieve, count, and pour medications; verify prescriptions and check for possible drug interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors promptly and follow company procedures for errors and the Quality Improvement Program; follow Good Faith Dispensing policy.
Register sales on the assigned cash register and collect and handle cash as required.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; address shipment overages, shortages, errors, or damaged Rx goods as directed.
Assist with clinical services, including collecting and labeling blood or urine samples when required, and coordinate services with pharmacy staff, healthcare clinics, and external providers.
Help maintain relationships with local healthcare providers and conduct outreach to healthcare groups and care facilities to support growth opportunities.
Keep the Pharmacy Department supplied, clean, neat, and orderly.
Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments as directed.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.