Pharmacy Technician

CVS Health • Chandler, AZ

1d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and effective communication standards, and help foster a safe, inclusive environment where patients and colleagues feel valued.

After starting the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on state law and required training, Technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. Eligible Technicians may obtain Technician Immunizer status and assist with vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient information documentation, and vaccine supply management.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $17.15–$27.15 per hour; the actual offer depends on factors such as experience, education, and geography. The position is eligible for a range of benefits and programs, depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the work location.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, team orientation, active listening, and the ability to respond appropriately to patients’ reactions.
• Use verbal and written communication to interact with patients and colleagues and accurately convey or receive detailed information.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and bottle requirements.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including extended standing or mobility, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification.
• Where permitted, complete the additional licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
• Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use attention and focus to shift between tasks, and apply customer-service, communication, mathematical reasoning, and problem-resolution skills.
• Perform the physical activities required for the role, including remaining mobile and upright for extended periods, handling and scanning items, reaching, repetitive finger movements, adjusting machines, stooping, and close visual work.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED