Pharmacy Technician

Kroger•Clarkston, MI

About The Position

Provide exceptional customer service that helps people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, serve as a responsible community member, and provide appropriate products, services, and care with fair and accurate pricing. Deliver direct patient interventions and health and wellness services as permitted by applicable state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
Familiarity with EPRN.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized work stations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to provide the best value to customers and the company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
Operate the cash register according to company guidelines and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a positive customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide direct support and assistance to minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.