Pharmacy Technician - Southeast Health

Parkland Health•Dallas, TX

About The Position

Provides direct support to pharmacists and pharmacy staff by preparing, packaging, and labeling orders; tracking inventory; maintaining records; collecting payments; and performing clerical duties. The technician prepares and distributes medication orders, prescriptions, and sterile products under a pharmacist’s general supervision and may enter prescription orders into the ambulatory pharmacy system. The role also includes cashiering, maintaining pharmacy areas and equipment, supporting customers with non-judgmental pharmacy questions, and complying with applicable laws, regulations, policies, and accreditation requirements. The schedule consists of rotating days between 8 a.m. and 6 p.m.

Requirements

  • High school diploma or GED.
  • Current registration with the Texas State Board of Pharmacy.
  • Pass the Pharmacy math and spelling test with a minimum score of 80%.
  • Successfully complete the training requirements for cashier duties within 90 days of initial employment.
  • Demonstrate working knowledge of a PC and ability to learn and use new software.
  • Demonstrate basic computer skills relevant to the area of responsibility.
  • Demonstrate knowledge and skills in operating equipment used in the primary practice area.
  • Demonstrate basic knowledge of different types of drugs and medical and health care terminology.
  • Demonstrate patient-centered, patient-valued care.
  • Maintain licensure as a nationally certified Pharmacy Technician.
  • Failure to pass the examination or comply with primary requirements may result in termination or the opportunity to apply for a posted non-pharmacy technician position with Parkland.

Nice To Haves

  • Experience in pharmacy technician roles in a health system, such as inpatient pharmacy, IV/infusion pharmacy, retail pharmacy, mail-order pharmacy, and/or pharmacy repackaging.
  • Current Certified Pharmacy Technician (CPhT) certification by examination through the Pharmacy Technician Certification Board (PTCE) or the National Healthcare Association (ExCPT).

Responsibilities

  • Prepare and distribute medication orders, prescriptions, and/or sterile products under a pharmacist’s general supervision, following established procedures.
  • Maintain and replenish automation systems, when applicable.
  • Operate an electronic cash register, enter correct charges, collect accurate payments, and provide correct change.
  • Prepare the cash register and workstation before each shift by obtaining and inserting the correct amount of cash.
  • At the end of each shift, deliver remaining cash receipts and completed, approved reports to the manager, following procedures for securing and accounting for funds.
  • May enter prescription orders into the ambulatory pharmacy system.
  • Assist with maintaining inventory records, invoices, and prescription hardcopies.
  • Maintain assigned areas, including cleanliness, drug and supply inventory, and equipment; perform simple repairs as needed.
  • Serve as a resource for non-judgmental pharmacy questions from medical staff, patients, and visitors.
  • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines affecting pharmacy and cashiering operations; maintain national certification and comply with applicable laws and program requirements.
  • Follow PHHS procedures and house standards.
  • Identify opportunities to improve work processes and customer satisfaction; make recommendations, implement improvements, and monitor results as appropriate.
  • Stay current with developments and trends in the field through professional learning and participation, and apply relevant knowledge to work practices.
  • Develop and maintain effective internal controls that support compliance with applicable laws, accreditation requirements, and federal, state, and private health plans; seek guidance when needed.
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