Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Oklahoma City, OK

21h•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers foundational and advanced learning, activities, resources, and on-the-job experience to help apprentices work toward Pharmacy Technician Certification Board (PTCB) certification and develop skills for a career in pharmacy care. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and may coach technicians and cashiers in pharmacy systems and register operations if PTCB certified.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not already earned.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, answer questions, and provide a positive customer experience.
Model customer-service practices and develop relationships with customers and members of the local medical community.
Assist the pharmacist in pharmacy practice in accordance with applicable laws, regulations, and company policies; review and follow the Walgreen Co. Pharmacy Code of Conduct.
Use pharmacy systems to enter and verify patient and drug information, retrieve and count medications, fill prescriptions, check medication accuracy and possible interactions, and report prescription errors promptly.
Assist pharmacists with scheduling and maintaining workflow.
Follow Good Faith Dispensing policy and participate in the Quality Improvement Program and other pharmacy error procedures.
Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; address overages, shortages, order errors, and damaged Rx goods through claims processes.
May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist with provider outreach and relationship-building with physicians, nurses, other healthcare providers, health groups, and care facilities.
Maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance; comply with company policies and maintain respectful coworker relationships.
Complete assigned special tasks and training; earn and maintain PTCB certification through the designated program and/or required state certification or registration, and obtain continuing education credits.
Maintain knowledge and skills in healthcare and pharmacy, including current developments.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.