Pharmacy Technician

Regal Medical Group•West Covina, CA

6d•$23 - $25

About The Position

This position is responsible for assisting our Clinical Pharmacist with daily roles by providing personalized care that improves patient outcomes, reduces complications, hospital admissions and ER visits. The Pharmacy technician will specialize in chronic disease states and will be responsible for continued patient management. Support and assist in the coordination of pharmacy services activities including claims utilization analysis, prescription plan design, correspondence and special projects.

Requirements

Licensed Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting and minimum of one year in a healthcare environment
Ability to work independently, yet work cohesively within a team to achieve results
Skills or knowledge of managed care principles
Skills or experience in health care financial and payer issues
Superior customer service skills
Ability to balance a high volume of work, variety of tasks and prioritize urgent issues
Strong verbal and written skills
High level of professionalism
Time management and prioritization skills
Proficient in Excel and Microsoft Office
Strong problem solving skills

Nice To Haves

Knowledge of or experience with medical terminology is desirable

Responsibilities

Assist the pharmacist in the areas of clerical activities while under the Pharmacist’s supervision
Assist pharmacist and physicians in health care insurance for non-covered medications
Conducts medication reconciliation
Scheduling, follow-up and coordinating with patient’s plan of care
Answering telephone calls, obtaining and/or verifying patient information/ medication and health histories
Responding to requests from patients and healthcare providers, answering their questions and referring various inquiries.
Complexity of task/project will vary and requires individuals with a strong aptitude
Documentation and organizational skills
Contributes to team success
Maintain confidentiality in compliance of Federal HIPPA Regulations
Perform miscellaneous job-related duties as assigned
Proactively support and practice company mission, vision and values.
Follow Employee Handbook guidelines and company policies and procedures.
Follow established departmental dress code.
Appropriately and accurately maintain time keeping records.
Adhere to attendance policy and time off requests.
Follow safety policies and procedures.
Be flexible and adaptable and courteous and promote professionalism.
Communicate verbally and in writing through appropriate channels.
Maintain confidentiality at all times in compliance with company policy and HIPAA requirements.
Employee has completed all required annual Compliance training and signed attestation form is attached for each module.