Pharmacy Technician

Harmons•St. George, UT

About The Position

The Pharmacy Technician’s primary purpose is to protect patients of Harmons’ pharmacies by helping ensure they receive the correct medication and information about their medications. The position fills and verifies prescriptions, identifies potential drug interactions, consults with medical professionals, counsels patients, administers immunizations, and provides customer service. It also involves training and mentoring pharmacy associates, supporting pharmacy operations, and helping maintain company standards for safety, sanitation, and productivity. The role interacts daily with store associates, customers, doctors’ offices, and insurance companies. Work is generally performed in a safe and comfortable pharmacy environment, with possible infrequent exposure to hot, cold, and wet conditions. The position requires standing and walking throughout the workday, performing varied physical tasks, and moving objects weighing up to 30 pounds.

Requirements

Current Utah Pharmacist License, Controlled Substance license, and CPR certification.
Advanced knowledge of prescription drug information and interactions.
Ability to administer immunizations using proper technique.
Working knowledge of pharmacy and dispensing laws.
Ability to multitask.
Advanced knowledge of medical and pharmacy terminology and the effects of prescription drugs.
Basic math skills.
Basic computer skills, including Microsoft Office Suite.
Ability to interpret policies and procedures.
Excellent organization and planning skills.
Solid verbal and listening skills to communicate effectively and efficiently with diverse groups of people.
Ability to professionally and appropriately handle conflict.
Ability to accept constructive review and be accountable for individual and team success.
Ability to make logical, significant decisions using recognized analytical skills and techniques.
Integrity, a positive attitude, a mission-driven and self-directed approach, demonstrated passion for Harmons’ mission, and commitment to collaborative work.
Ability to work weekends, evenings, and holidays.
Ability to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform repetitive-motion tasks requiring eye, hand, and foot coordination; and hear and respond to customer inquiries.
Ability to stand, walk, and bend throughout the workday and maneuver objects weighing up to 30 pounds.
A four-year college degree, graduation from an accredited pharmacy program, or an equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Responsibilities

Follow established departmental and store policies and procedures.
Maintain a clean, sanitized, well-kept pharmacy that meets company appearance standards.
Provide excellent customer service at the pharmacy counter, drive-thru, and over the phone.
Fill and verify prescriptions and identify potential drug interactions.
Consult with medical professionals about prescriptions.
Counsel patients about medications and possible interactions, and recommend over-the-counter medications.
Administer immunizations.
Provide information for internal and third-party audits.
Enter new prescriptions into the system and file prescription paperwork.
Submit refill requests to doctors by phone and electronically.
Submit insurance claims and inquire about insurance problems.
Receive and stock pharmacy products, and remove products according to Harmons’ expiration date policies.
Complete assigned tasks efficiently and on time.
Set a professional and positive example for others.
Communicate and work closely with the Store Director and Director of Pharmacy and Health/Wellness.
Maintain company standards for safety, sanitation, and productivity.
Teach, mentor, and educate associates to support their success.
Give associates honest, direct, ongoing feedback about performance and areas for improvement; assess performance and influence promotion and discipline decisions.
Address and resolve associate concerns or grievances promptly.
Write the pharmacy schedule to ensure coverage and meet labor goals.
Conduct quarterly inventory of pharmacy products.
Perform other job-related duties as assigned.