Pharmacy Technician, Certified or Trainee, Ambulatory Care, Urbandale Clinic 90%25

University of Iowa•Iowa City, IA

7h•Onsite

About The Position

The University of Iowa Health Care Department of Pharmaceutical Care is hiring a Pharmacy Technician, either certified or trainee, for its Urbandale Clinic. Under general pharmacist supervision, the technician coordinates and performs technical activities in dispensing areas, including prescription-related and sterile-product functions. The role includes accurately and efficiently preparing, packaging, and safely compounding medications, including hazardous substances, and collaborating with departmental and other staff. Under the general supervision of the pharmacist-in-charge, the technician also supports development, coordination, and training in assigned areas. The position is scheduled for 36 hours per week, primarily Monday through Friday, with one day off every two weeks. Travel and assistance at Waukee or other nearby locations may be required. Trainee technicians must become certified within one year of registering with the Iowa Board of Pharmacy, unless the registration is extended by the Board; failure to achieve certification within the applicable period may result in termination. The Department will hire at either the trainee or certified classification based on the successful candidate’s qualifications.

Requirements

For the certified classification: registration with the Iowa Board of Pharmacy at the time of hire.
For the certified classification: national certification through the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA), with ongoing education requirements met and certification maintained.
For the trainee classification: registration with the Iowa Board of Pharmacy at the time of hire.
Trainee technicians must obtain certification within one year of employment unless their trainee registration is extended by the Iowa Board of Pharmacy; any continued trainee work must follow Board guidelines and Iowa Code.
High school diploma or equivalent.
Either a combination of two years of post-high-school experience and/or education in the natural sciences, or satisfactory completion of an accredited pharmacy technician training program.
A resume is required for interview consideration and must be uploaded and marked as a “Relevant File.”
Successful candidates must self-disclose conviction history and undergo a criminal background check and credential and education verification.

Nice To Haves

Ability to perform ratio/proportion equations.
Experience with inventory maintenance activities.
Experience working in a team environment.
Experience in a detail-oriented work environment.
Knowledge of Windows-based computer programs.
Experience working in an environment requiring accuracy.
Experience in health care with one-on-one patient interaction and handling challenging interactions in a work environment.

Responsibilities

Process prescriptions, including entering and verifying patient coverage and third-party information, checking medication quantity and day supply, and setting up prescriptions for pickup or delivery according to established procedures.
Document important notes in Willow Ambulatory and/or Epic.
Fill and refill prescriptions; check labels for accuracy, label and package the correct medication, and generate or maintain prescription-dispensing records.
Communicate with the public, patients, and health care personnel according to established guidelines; receive and screen prescriptions for completeness and readiness.
Interview patients or their representatives and collect and record patient profile information, including demographics, third-party coverage, pediatric patient weight, allergies, medical conditions, and current medications beyond those presented.
Determine pickup or waiting times and prioritize prescriptions; recognize workflow patterns to triage prescriptions effectively.
Answer telephone lines and triage calls according to established policies and procedures.
Pass recurring aseptic compliance requirements and didactic tests as dictated by standard operating procedures.
Mix and label chemotherapy, biologic therapy, and supportive care medications appropriately.
Perform cleanroom maintenance, including assisting with cleaning and decontamination of PEC and SEC in accordance with SOPs; clean and maintain other equipment and related records.
Unpack supply orders, verify their correctness, deliver supplies to the proper stock locations, and stock mixing rooms, patient rooms, and other areas as needed.
Perform inventory maintenance, review the ‘Ready to Dispense’ queue for prescriptions not picked up and follow up as needed, and assist with daily and monthly drug inventory counts as directed.
Conduct assigned audits in patient care clinic areas (certified technicians only).
Assist with training new technicians and student technicians.
Maintain area orderliness and cleanliness.
Audit areas for compliance with medication security, dosage-form segregation, expiration dates, approved samples, Emergency Medication Tray expiration dates, and appropriate drug storage.
Conduct weekly and monthly inventory counts involving narcotics and controlled substances as instructed by a senior technician or pharmacist.
Assist with drug-diversion surveillance by auditing records associated with dispensing narcotics and controlled substances.