Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Overland Park, KS

2d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric environment, interacting with customers and developing patient relationships. The apprenticeship is an earn-while-you-learn training program recognized by ASHP and the Department of Labor. It provides foundational and advanced knowledge, skills, learning activities, resources, and on-the-job experience to prepare participants to become certified pharmacy technicians and earn a nationally recognized, portable credential.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. Technicians also support customer service, pharmacy operations, cash-register transactions, inventory management, clerical work, and, as required, clinical services and outreach to the local medical community.

The role requires maintaining PTCB certification through the designated training program and/or state-required certification or registration. The position requires English fluency and willingness to work a flexible schedule, including evening and weekend hours. Walgreens considers qualified applicants with arrest and conviction records and is an equal opportunity employer, including disability and veterans.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise obtained.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in pharmacy practice and other Pharmacy Department duties under supervision and in accordance with state, federal, and company policies.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour medications, verify the correct medicine, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist and follow company error-reporting and Quality Improvement Program procedures.
• Follow Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Assist with clinical services as required, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned special tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• If PTCB certified, assist and coach pharmacy technicians in pharmacy-system operations and cashiers in operating pharmacy cash registers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed