Pharmacy Tech

United Biosource Corporation•Creve Coeur, MO

3d•Onsite

About The Position

The Pharmacy Technician works as part of a team to fulfill requests and support letter processing, data entry, member correspondence, data validation, quality assurance, exception processing, outreach, and item fulfillment. The role involves working with onsite or offsite departments, internal or external to the company, as directed. Team members follow Policies and Procedures and Work Instructions and work with Supervisors and Management to cross-train and develop proficiency across all functional areas. The department work includes walking, standing, and repeatedly lifting boxes up and down. The position is based onsite at 600 Emerson Road, Creve Coeur, Missouri.

Requirements

High school diploma or equivalent experience.
Basic math skills and general PC knowledge, including Microsoft Office, Internet, and email.
Strong attention to detail, accuracy, and quality.
Ability to adapt and work collaboratively in a dynamic environment, learn quickly, solve problems, and make decisions with minimal supervision.
Ability to work in a fast-paced production environment.
Willingness to work a flexible schedule to accommodate peak volume times.
Willingness and ability to learn internal systems, processes, and programs as needed.

Nice To Haves

0–1 years of relevant experience; clerical experience preferred.
Pharmacy Technician license, certification, or registration as required by state laws.
Strong verbal and written communication skills.

Responsibilities

Process letter requests using manual or automated databases, enter customer service notes in the system, and process member correspondence.
Input and validate data, perform quality assurance, conduct prescriber and patient outreach, and work with programs to meet client obligations related to item fulfillment.
Participate in Lean and Continuous Improvement efforts within and outside the department.
Perform all identified quality assurance tasks.
Complete and process data for reporting needs.
Work according to Policies and Procedures and Work Instructions with onsite or offsite departments, as directed.
Work with Supervisors and Management teams to cross-train and develop proficiency across functional areas.
Perform additional duties as assigned.