Pharmacy Technician - Prescription Service Center/Call Center

Essentia Health•Superior, WI

18h•Hybrid

About The Position

This position is responsible for the accurate computer entry and processing of prescriptions, preparing unit dose medications, and non-sterile bulk compounding. Job duties also include inventory control, care of supplies and equipment, accurate cash handling, customer service, both in person and over the telephone, and the resolution of customer service issues. Assists the pharmacist in all aspects of the daily departmental activities, including training of new staff and pharmacy students, billing, record keeping and other clerical functions, monthly audits, and other duties as assigned by the pharmacist.

Requirements

Must be at least 18 years of age
Graduated from high school or attained high school graduation equivalent (e.g. GED) for registration
State registration in the state in which they will be working is required before hire
All float, casual positions and regular staff from sites in the Superior, Wisconsin location require registration in both Minnesota and Wisconsin
For Wisconsin locations: may provide a "pending" application for registration
Must maintain registration(s) (immediately) and certification(s) (post one year of employment) for the duration of employment
Ongoing continuing education and license renewal as required by the state's Board of Pharmacy
Minimum of 1040 hours of pharmacy technician experience (for Level II)
Completion of Pharmacy Department's Orientation (for Level II)
Completion of Core Sterile Compounding Training Program OR Core Prescription Billing and Synchronization Training Program within 6 months of hire (for Level II)
Minimum of 2080 hours of pharmacy technician experience (for Level III)
Experience (within the past year) with Tier III qualifying work (for Level III)
Completion of required certification or Pharmacy Department’s Training Program for Tier III requirements within 6 months of date of hire (for Level III)
Registered as a pharmacy technician if the primary work location is Minnesota (for Level III)
Registered as a pharmacy technician if the primary work location is in Wisconsin (may provide a "pending" registration) (for Level III)
Possess a current Certified Pharmacy Technician (CPhT) from Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) (for Level III)
Must maintain registration(s) and certification(s) for the duration of employment (for Level III)

Nice To Haves

Completion of the Essentia Health employer-based technician training program within one year of date of hire (for Level I)
Continuous registration with the Minnesota Board of Pharmacy as a Pharmacist Intern (for Level I)
Earns, through employer-based training program, and maintains Certification as a Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 2 years of hire (for Level I)
Be currently enrolled as a Pharmacy student in an accredited Pharm.D. program (for Level I)
Any Pharmacy Technician that has a dual position as an Intern or Pre-Intern does not need to have the Pharmacy Technician Certification Board (PTCB) nor the National Healthcareer Association (NHA) certification.
Completion of the Essentia Health employer-based technician training program within first 90 days of employment (for Level II and III)
Continuous registration with the Minnesota Board of Pharmacy as a Pharmacist Intern (for Level II and III)
Earns, through employer-based training program, and maintains Certification as a Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 1 year of hire (for Level II)
Be currently enrolled as a Pharmacy student in an accredited Pharm.D. program (for Level II)
For North Dakota locations only, progressing toward acceptance into a Doctor of Pharmacy program (for Level II)
Be currently enrolled as a Pharmacy student in an accredited Pharm.D. program (for Level III)