Pharmacy Tech I - II, Retail

University Hospitals•Cleveland, OH

42d

About The Position

The Pharmacy Technician 2 is a support-level position that assists pharmacists with retrieving, processing, preparing, and distributing medications for patient administration. The role performs foundational drug-distribution activities that do not require a pharmacist’s professional judgment, under a pharmacist’s supervision, and performs Pharmacy Technician 1 functions when assigned. Depending on the pharmacy area, duties may include preparing sterile and non-sterile compounded medications according to applicable USP standards; processing prescriptions, insurance adjudications, and prior authorizations; preparing and dispensing medications; maintaining medication inventory and automated dispensing systems; collecting and documenting medication histories; and communicating medication-related findings to patients and care-team members. The position also supports patient service, workspace cleanliness, staff orientation and training, and compliance with policies and Protected Health Information requirements. Other duties may be assigned.

Requirements

High school equivalent or GED.
Certified Pharmacy Technician (CPhT) certification and State of Ohio CPhT license.
Understanding of the metric system and basic math concepts.
Good communication skills.
Knowledge of personal computers, calculators, and facsimile machines.

Nice To Haves

Graduation from an accredited pharmacy technician program.
Prior experience as a pharmacy technician in a hospital or community setting.
Basic knowledge of pharmacy computer systems and automated dispensing cabinets.

Responsibilities

Assist pharmacists with retrieving, processing, preparing, and distributing medications under pharmacist supervision.
Perform Technician 1 functions when assigned.
Prepare compounded sterile products in accordance with USP <797> standards and aseptic technique protocols, when assigned to inpatient pharmacy.
Assist with preparation and labeling of non-sterile compounded formulations following USP <795> guidelines.
Deliver patient-specific medications to nursing units accurately and on time, prioritizing STAT orders.
Restock automated dispensing cabinets and pharmacy technology systems; maintain accurate counts and remove near-dated or expired medications.
Monitor drug stock levels, perform routine cycle counts, and identify items requiring reorder.
Orient and train new staff on assigned tasks, workflows, and standard operating procedures.
Maintain a clean and organized workspace and follow hand hygiene and garbing requirements.
Process prescriptions using pharmacy systems, including insurance adjudication and prior authorization submittal.
Prepare dangerous drugs for dispensing, including counting, pouring, labeling, non-sterile compounding, and reconstitution.
Inventory, replenish, and maintain drug stock, including automated dispensing cabinets and prescription pick-up kiosks.
Package and sell dangerous drugs to patients or their representatives and answer questions to support a positive patient experience.
Support medication history collection for emergency department and inpatient units using appropriate sources and communication.
Interview patients and accurately record medication histories.
Communicate important findings to nurses, patient care technicians, practitioners, and other hospital personnel.
Comply with policies and standards and protect patients’ Protected Health Information.
Perform other duties as assigned.