Pharmacy Technician

Advantage Healthcare Services•Waipahu, HI

15d•Onsite

About The Position

Advantage is redefining what it means to be a pharmacy for people with serious behavioral health conditions. We specialize in serving patients with schizophrenia, bipolar disorder, substance use disorder, and related challenges—patients who are often overlooked by traditional healthcare systems. We provide advanced pharmacy services and wraparound care that ensure patients can access and stay on complex medications. We offer in-home and community-based injection support, help patients navigate insurance and prior authorizations, and work closely with providers to overcome barriers to treatment. By strengthening connections between patients, care teams, and support systems, we make it possible for people living with behavioral health challenges to achieve stability and long-term success. Job Overview: The Pharmacy Technician supports pharmacists in dispensing medications, managing inventory, and providing exceptional customer service to patients. This role involves accurately preparing and labeling prescriptions, assisting with medication inventory management, and ensuring compliance with all regulatory standards. The Pharmacy Technician plays a critical role in maintaining the efficiency and effectiveness of the pharmacy operations.

Requirements

Strong knowledge of pharmacy operations, medication names, and dosage forms
Excellent attention to detail and organizational skills
Effective communication and customer service skills
Ability to work collaboratively in a fast-paced environment
Proficiency with pharmacy software and technology systems
High school diploma or equivalent required
Active pharmacy technician certification (CPhT) preferred or required depending on state regulations
Minimum of 1-2 years of experience as a pharmacy technician preferred

Nice To Haves

completion of a pharmacy technician training program preferred
Experience working with digital RX

Responsibilities

Assist pharmacists in preparing and dispensing prescription medications
Accurately measure, count, and label medications for patient prescriptions
Operate pharmacy equipment such as pill counters and label printers
Provide friendly and efficient customer service to patients and healthcare providers
Answer patient inquiries regarding prescription status, medication instructions, and pharmacy services
Handle prescription pick-up and drop-off, ensuring accurate patient information and payment processing
Perform patient outreach and communicate with patients effectively to close gaps in their medication therapy.
Manage pharmacy inventory, including ordering, receiving, and stocking medications and supplies
Conduct regular inventory audits to maintain accurate stock levels and prevent shortages
Monitor expiration dates and remove expired or recalled medications from inventory
Assist with the organization and cleanliness of the pharmacy storage areas
Enter prescription information into the pharmacy management system accurately and efficiently
Maintain accurate patient profiles and medication records
Process insurance claims and resolve billing issues with insurance companies
Ensure compliance with all legal and regulatory requirements related to prescription processing and record-keeping
Adhere to safety protocols and best practices in medication handling and dispensing
Assist in monitoring for potential medication errors and discrepancies
Participate in quality improvement initiatives to enhance pharmacy services
Support pharmacists in conducting medication reviews and utilization reviews
Assist pharmacists with administrative tasks, including scheduling and workflow management
Participate in staff meetings and training sessions to stay updated on pharmacy policies and procedures
Provide training and guidance to new pharmacy technicians and interns
Perform other duties as assigned by the pharmacist or Pharmacist-in-Charge