Certified Pharmacy Technician
About The Position
The Pharmacy Technician provides prompt, efficient, and friendly customer service and assists pharmacists with preparing and distributing prescription medications. The technician is certified through a national program and works under pharmacist supervision, handling customer inquiries that do not require a pharmacist’s expertise and judgment. The position includes processing prescriptions, maintaining patient information, supporting insurance billing, stocking pharmacy supplies, and maintaining the pharmacy and dispensing area. The role is based in a retail store, involves frequent multitasking at a fast pace, and may include occasional exposure to hazardous chemicals or solvents.
Requirements
- High school diploma or equivalent.
- Certification as a licensed pharmacy technician through a certified national program, with continuing education maintained to keep the license active.
- Ability to perform logical or scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic calculations, including arithmetic, algebraic, and geometric calculations.
- Ability to compose original correspondence, follow technical manuals, interact with people, interview, counsel or advise people, and evaluate technical data.
- Ability to exert up to 50 pounds of force occasionally, 10 pounds frequently, and a negligible amount constantly to move objects.
- Visual ability from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
- Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
- Ability to handle multiple tasks in a fast-paced retail setting.
- Understand that the pharmacy handles and prepares hazardous drugs, and acknowledge the potential acute and chronic effects of exposure and the importance of following pharmacy procedures.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification, if required by law.
Responsibilities
- Provide prompt, efficient, friendly, and helpful service to customers, including greeting them, assisting with product requests, answering calls, and supporting a pleasant shopping experience.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Handle inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices for refill prescriptions.
- Gather and maintain patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions.
- Maintain cleanliness of the pharmacy and dispensing area.
- Administer vaccines as allowed by law.
- Follow pharmacy and company policies, store guidelines, applicable statutes and regulations, and personal hygiene and dress requirements.
- Report to work as scheduled and on time.
- Assist in other areas of the store and perform other job-related duties and special projects as needed.
- Maintain the confidentiality of customers’ private medical information in accordance with the HIPAA Act.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
