Pharmacy Technician

CVS Health•Johnstown, PA

6h•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients as a first point of contact, and contribute to a caring, inclusive customer experience. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and policies that protect patient safety, privacy, and security. They must complete company training and meet state registration, licensing, and certification requirements; until requirements are met, the Pharmacy Manager may restrict their duties. The role may include supporting immunizations and other health care services where legally permitted and supported by required training and certification. Technicians who obtain Technician Immunizer status may prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a full-time position with an anticipated schedule of 40 hours per week. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $16.00–$24.00 per hour. The position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
Where the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
Where the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Meet state-level registration, licensure, and certification requirements applicable to the location.
Demonstrate attention and focus, including concentrating on tasks and shifting quickly between tasks to meet patient and business needs.
Provide friendly customer service, recognize patient reactions, and respond appropriately.
Use verbal and written communication effectively, including active listening with patients and colleagues.
Apply basic mathematical reasoning, including calculating tablet quantities, days' supply, and bottle quantities.
Resolve challenging patient or colleague interactions by selecting an appropriate course of action.
Meet the physical demands of the role, including prolonged standing or mobility, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and lifting or exerting force as described in the posting.
Accurately convey and receive detailed information through spoken communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
Support patient safety, controlled-substance dispensing and recordkeeping compliance, and protection of patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
If qualified as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist on duty; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, use mathematical reasoning to support prescription preparation, and address patient or colleague problems appropriately.
Complete additional tasks as directed by a supervisor or manager.