Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Bountiful, UT

5d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and help participants work toward Pharmacy Technician Certification Board (PTCB) certification and a nationally recognized, portable credential.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists in pharmacy practice and department operations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports customer service, prescription fulfillment, inventory management, and related clinical services, and maintains the pharmacy’s orderly condition. PTCB-certified technicians may also coach pharmacy technicians and cashiers in operating pharmacy systems and registers.

The position requires fluency in reading, writing, and speaking English, except in Puerto Rico, and a willingness to work a flexible schedule that includes evening and weekend hours. Walgreens prefers six months of retail experience, prior Walgreens experience, math and computer skills, knowledge of store inventory control, and PTCB certification.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not already earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations, policies, and procedures.
• Use pharmacy systems to enter and retrieve patient and drug information and process prescriptions accurately.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company error policies and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, answer questions, resolve issues, assist with products and services, and deliver a distinctive customer experience.
• Take customers to the over-the-counter aisle when possible to help locate products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; address overages, shortages, order errors, and damaged Rx goods.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and health organizations through provider outreach and detailing.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies, maintain respectful coworker relationships, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy register operations.

Benefits

• Walgreens Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experience.
• Opportunity to earn a nationally recognized, portable credential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed