Pharmacy Technician

The Kroger Co. • Alpharetta, GA

30d

About The Position

Provide exceptional customer service and support people’s health and wellness by offering relevant services and care as permitted by state and federal law. Maintain a safe, clean, inclusive environment and uphold the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations, patient reception and dispensing, inventory management, billing, and pharmacist duties that do not require professional judgment.

Requirements

• High school diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain clean, organized workstations and customer waiting areas.
• Count, measure, and prepare specified products according to company best practices.
• Complete billing procedures to ensure value for customers and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
• Operate the cash register and handle electronic fund transactions, cash, and check transactions according to company policies.
• Provide a strong customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
• Follow HIPAA regulations and company policies regarding confidential information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan terms and eligibility.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED