Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the position supports pharmacy practice and other Pharmacy Department duties. Technicians use pharmacy systems to retrieve patient and drug information and process prescriptions, while delivering a distinctive customer experience. Walgreens offers an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and help participants pursue PTCB certification. Technicians earn and maintain applicable certification or registration and attend requested training and continuing education.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties under supervision and in accordance with applicable regulations and company policies.
- Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
- Retrieve, count, and pour medications; verify the correct medicine and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
- Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
- Register related sales, collect and handle cash, and help customers locate over-the-counter products.
- Answer telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
- Keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful coworker relationships.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the Manager, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.
- Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Develop strong relationships with valuable customers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
