Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Village of Germantown, WI

5d•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and support preparation for Pharmacy Technician Certification Board (PTCB) certification. The role assists the pharmacist under direct supervision and in accordance with applicable state and federal regulations and company policies. It also supports pharmacy operations and delivers a distinctive customer experience.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve and count medications, verify prescriptions, and check for possible interactions.
Assist with pharmacy workflow and scheduling, and report prescription errors promptly to the pharmacist on duty.
Follow the Pharmacy Code of Conduct, Good Faith Dispensing policy, and company procedures concerning dispensing errors and quality improvement.
Register sales, operate the assigned cash register, handle cash, and help customers locate over-the-counter products.
Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build relationships with valuable customers and support relationships with local medical professionals and healthcare organizations through outreach and provider detailing.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and report overages, shortages, order errors, and damaged prescription goods.
Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens clinics and external providers.
Help maintain the pharmacy's supplies, cleanliness, order, and appearance.
Maintain respectful relationships with coworkers and comply with company policies and procedures.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; attend requested training and maintain continuing education and pharmacy knowledge.