Pharmacy Technician

Shields Health Solutions•Chattanooga, TN

11d

About The Position

The Pharmacy Technician will provide integrated support to patients and pharmacists by offering a 'hands-on' approach to total quality patient care through the delivery of a full continuum of medication adherence support. This role requires a licensed Pharmacy Technician in the state of employment.

Requirements

Licensed Pharmacy Technician with the State of employment.
1+ years of experience as a Pharmacy Technician.
High school diploma or GED required.
Solid computer skills, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management.
Ability to navigate the internet and web-based platforms.
Data entry and computer skills will be evaluated through an assessment.

Nice To Haves

3+ years’ experience as a Pharmacy Technician.
Ability to quickly learn other database programs and extract relevant information.
Strong organizational and interpersonal skills.

Responsibilities

Interpret and enter prescriptions.
Clarify prescription orders with pharmacist and/or clinician as appropriate.
Label and fill prescriptions for the pharmacist to verify.
Perform pharmaceutical calculations.
Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
Identify and assemble supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
Prepare medication for delivery to patients and departments.
Answer, resolve, and triage inbound inquiries.
Provide outbound therapy/medication adherence check-ups.
Secure refill prescriptions.
Resolve insurance related issues and assist patients with various forms of financial assistance.
Maintain pharmacy inventory including drug ordering and receiving.
Communicate directly with patients over the phone to assist them in the awareness of their medications.
Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
Manage, organize, and update relevant data using database applications.
Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
Identify trends, resolve problems, recommend improvements, and implement change.
Actively participate in process improvement initiatives.
Protect organization's value by keeping information confidential.
Perform other duties as assigned.