Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Lyndhurst, NJ

2d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides foundational and advanced knowledge, learning activities, resources, and on-the-job experience to prepare apprentices to become Pharmacy Technician Certification Board (PTCB) certified and develop the skills required in pharmacy care. In accordance with state and federal regulations, the technician assists the pharmacist under direct supervision and supports other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians and cashiers in operating pharmacy systems and registers.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Ability to work under the pharmacist’s supervision and comply with applicable state and federal regulations and company policies.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; if not otherwise certified, PTCB certification is required for promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to provide a positive customer experience.
• Model and share customer service practices, build relationships with valuable customers, and proactively identify and meet customer needs.
• Assist the pharmacist in the practice of pharmacy under supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour medications, verify prescriptions, and check for possible drug interactions.
• Assist pharmacists in scheduling and maintaining workflow; promptly report prescription errors and follow company procedures and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely manner and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; address shipment overages, shortages, order errors, or damaged goods involving prescription drugs.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider outreach and contact with healthcare groups and residential care facilities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly, and assist with interior and exterior maintenance.
• Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments as directed.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, earn continuing education credits, and maintain knowledge of healthcare, pharmacy, and relevant developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed