Pharmacy Technician

Welltopia Pharmacy • Mequon, WI

4d • Onsite

About The Position

Welltopia Pharmacy is looking for a compassionate, organized, and dependable Pharmacy Technician to support our bubble pack patients and pharmacy team. This position is ideal for a true people person who enjoys getting to know patients, helping them stay organized, and making medication management easier. You will play an important role in coordinating bubble packs, maintaining accurate patient records, communicating with patients and healthcare providers, and supporting daily pharmacy operations. Strong computer skills are highly appreciated because the role involves prescription processing, documentation, electronic communication, and careful management of patient information. The ideal candidate is detail-oriented, comfortable with with technology, and able to provide warm, personalized service in a busy independent pharmacy.

Requirements

• Excellent customer service and communication skills
• A friendly, patient, and compassionate personality
• Strong attention to detail and organizational skills
• Comfortable using computers and learning pharmacy software
• Ability to manage multiple patients, deadlines, and priorities
• Dependable, punctual, and committed to completing tasks accurately
• Able to work independently while collaborating closely with pharmacists and other team members
• Pharmacy Technician registration, certification, or licensing as required by applicable state regulations

Nice To Haves

• Familiarity with pharmacy and medical terminology preferred
• Previous pharmacy or bubble pack experience is an asset

Responsibilities

• Coordinate and prepare bubble packs accurately under the pharmacist’s supervision
• Maintain bubble pack schedules and ensure prescriptions and refills are ready on time
• Communicate with patients, caregivers, prescribers, and healthcare facilities to resolve missing prescriptions, refill needs, and medication changes
• Receive written, electronic, and faxed prescriptions; review the information for completeness and enter it accurately into the pharmacy system
• Keep patient profiles, medication lists, allergies, insurance information, and notes accurate and up to date
• Help identify refill gaps, discontinued medications, duplicate prescriptions, or other concerns for pharmacist review
• Contact patients before each bubble pack cycle to confirm medication changes and delivery or pickup arrangements
• Process prescription payments and other pharmacy transactions
• Answer telephone calls and provide friendly assistance, referring clinical questions to the pharmacist
• Receive inventory, verify shipments, enter products into the system, and store medications properly
• Maintain accurate pharmacy records and inventory logs
• Support delivery coordination and other daily pharmacy operations as needed
• Protect patient privacy and follow all pharmacy policies and applicable regulations

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Paid time off
• Wellness resources
• Competitive compensation
• Friendly, supportive, and patient-focused work environment
• Career advancement and professional development opportunities
• Meaningful relationships with patients and caregivers
• Opportunity to grow with an independent community pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed