Pharmacy Technician

HEART OF OHIO FAMILY HEALTH CENTERS • Columbus, OH

11d • $20 - $23 • Onsite

About The Position

This position supports the pharmacist on-duty by greeting patients, processing prescriptions through data entry and insurance claim adjudication, and providing medications. The role also involves supporting clinical staff with information gathering for prescription dispensation. The Pharmacy Technician will assemble and dispense medications efficiently and accurately in a patient-centered manner, handling both paper and electronic prescription formats. They will adjudicate prescriptions, aiming to provide medications at the lowest possible cost for patients. Responsibilities include responding to requests from providers and patients, maintaining records in accordance with policy and law, and managing inventory, including controlled substances and daily stock. Non-sterile compounding is also part of the role. The ideal candidate will possess attention to detail, analytical skills, excellent customer service, and dependability, with a positive attitude and a passion for providing high-quality, compassionate care. Continuous learning and acceptance of diverse cultures in a diverse environment are important. Compliance with Ohio State Board of Pharmacy licensing requirements and Relias training is mandatory.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Registration (Trainee or Registered/Certified) with the Ohio State Board of Pharmacy required.
• Ability to accurately enter data, preferably typing at a minimum of 45 wpm.
• Ability to accurately input prescriptions and/or other information as dictated by the pharmacist.
• Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion, and diplomacy.
• Demonstrates grammatically-correct verbal and written communication skills.
• Demonstrates efficient and courteous telephone skills.
• Demonstrates resilience, a positive attitude, and the ability to work well in a fast-paced, rapidly changing environment.
• Ability to work in a team setting and/or with minimal supervision.
• Maintain compliance with Ohio State Board of Pharmacy licensing requirements and Heart of Ohio Health Relias training (and others as necessary).

Nice To Haves

• National certification from an accredited pharmacy technician certification program (PTCB, ExCPT, etc.) preferred at hire.
• Knowledge of the 340B program preferred.
• Previous experience in a retail pharmacy preferred.
• Prefer experience with Allscripts and PioneerRx software system.
• Understanding of laws and regulations impacting the medication dispensing process preferred.
• Prefer an understanding of third-party payer benefits, the requirements and troubleshooting rejected claims.

Responsibilities

• Support pharmacy services by assembling and dispensing medications in an efficient, accurate, and patient-centered manner.
• Process prescriptions via paper and electronic prescription formats.
• Adjudicate prescriptions through insurance, being conscious of out-of-pocket costs and exploring ways to provide medications at the lowest possible cost.
• Respond to requests from providers and patients via phone, computer, and face-to-face interactions.
• Assist in the maintenance of records in accordance with company policy and state/federal law.
• Perform inventory management, including annual controlled substance inventory and daily maintenance of in-stock medications and supplies.
• Perform non-sterile compounding.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED