Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Torrance, CA

2d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information, process prescriptions, and support other Pharmacy Department duties.

Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced skills and guide apprentices toward Pharmacy Technician Certification Board (PTCB) certification. The position also involves customer service, prescription processing, pharmacy operations, inventory support, and ongoing training and development.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model and share customer-service practices with team members and develop relationships with valuable customers.
• Assist the pharmacist in pharmacy practice under supervision and comply with state, federal, and company policies.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs, verify medications, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company policies and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist with clinical services, including collecting and labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and conduct outreach to healthcare groups and care facilities.
• Maintain adequate supplies and ensure the Pharmacy Department is clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, acquire continuing education credits, and maintain knowledge of healthcare and pharmacy developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed