Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Petersburg, VA

10d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support a patient-centered pharmacy by assisting pharmacists under direct supervision and interacting with customers and patients. The apprenticeship is an “earn while you learn” training program recognized by ASHP and the Department of Labor. It provides foundational and advanced learning, activities, resources, and on-the-job experience to prepare participants for Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care. The program offers a nationally recognized, portable credential. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and may assist with additional Pharmacy Department duties in accordance with state and federal regulations and company policies. PTCB-certified technicians may also coach pharmacy technicians and cashiers in operating pharmacy systems and registers. The role focuses on delivering a distinctive customer experience while supporting prescription processing, pharmacy workflow, inventory, clerical tasks, and clinical services as required. Technicians are expected to earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements. The position requires English fluency and willingness to work a flexible schedule, including evenings and weekends. Compensation depends on factors including geography, skills, education, and experience; the role remains open until filled.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated PTCB training program and/or state-required certification or registration; PTCB certification is required as a condition of promotion to senior technician if not otherwise obtained.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Assist the pharmacist under supervision in the practice of pharmacy in accordance with state, federal, and company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error-management and Quality Improvement Program procedures.
Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
Register related sales at the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products when possible; greet customers, offer assistance, resolve issues, answer questions, and build customer relationships.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for specified shipment discrepancies or damaged goods involving prescription drugs.
Assist with clinical services as required, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and community organizations through provider outreach and detailing.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.