Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Yucaipa, CA

1d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” pharmacy technician training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to prepare participants for certification by the Pharmacy Technician Certification Board (PTCB) and for work in pharmacy care. The role supports the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Pharmacy technicians use pharmacy systems to obtain patient and drug information and process prescriptions, assist with other pharmacy duties, and deliver a distinctive customer experience. Training and certification requirements depend on role and applicable state requirements. The position requires English fluency and willingness to work a flexible schedule, including evenings and weekends.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model and share customer service practices with team members and develop relationships with valuable customers.
• Assist the pharmacist in the practice of pharmacy under supervision and in accordance with applicable law and company policy.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
• Follow the company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Follow asset-protection procedures and file claims for warehouse overages, shortages, order errors, and damaged prescription drugs.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and health organizations through detailing and outreach.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies, maintain respectful relationships with coworkers, and complete special assignments as directed.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; PTCB certification is a condition of promotion to senior technician when applicable.
• Attend requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed