Pharmacy Technician - Community Pharmacy
About The Position
The Pharmacy Technician assists the pharmacist with the operation and maintenance of the community pharmacy’s drug distribution system, emphasizing quality, accuracy, patient care, and customer service. Under pharmacist supervision, the technician prepares medication orders for dispensing, processes orders through the pharmacy computer system, operates automated medication management systems and other technology, and prepares medication doses for pharmacist review and approval before delivery to patients or patient care areas. Work must comply with applicable state, federal, and local regulations. The role includes processing medication requests, preparing and packaging medications, maintaining inventory and medication storage areas, conducting quality inspections, communicating with patients and staff, and delivering medications. Clinical decisions are referred to a pharmacist. The technician also performs other tasks appropriate to certified pharmacy technicians as assigned.
Requirements
- High school diploma or equivalent combination of education and experience.
- Active certification from a nationally accredited pharmacy technician certification program (currently PTCB) upon hire.
- Good moral character, including application of ICARE values.
Nice To Haves
- Previous pharmacy experience preferred.
Responsibilities
- Process medication orders or dispense requests through the pharmacy computer system, including data entry where applicable.
- Prepare medication orders based on requests or recipes by selecting the correct medication, determining required doses, packaging medications in accordance with applicable laws, completing required logs, and using required safety checks such as barcode scanning.
- Assist the pharmacy in obtaining medications from ancillary areas when needed.
- Operate and maintain automated systems and technology used in medication preparation.
- Repackage medications when needed for patient care or stocking requirements.
- Inspect medication areas for quality assurance and report immediate concerns to a pharmacist or supervisor.
- Monitor inventory levels, communicate concerns or recommendations, and stock medication areas and automated systems to meet patient demand.
- Rotate stock, check expiration dates, remove expired medications, and ensure proper medication storage, including monitoring temperature and humidity systems where required.
- Communicate courteously and constructively with pharmacy colleagues, customers, patients, and hospital staff.
- Triage phone calls and handle medication requests appropriately, referring clinical decisions to a pharmacist.
- Use service recovery techniques to address problems in the medication use system and promptly communicate resolutions to appropriate staff.
- Maintain patient confidentiality.
- Use medication delivery systems, including pneumatic tubes and hand delivery, and complete required medication transfer or tracking documentation.
- Respond to urgent medication delivery requests under pharmacist oversight, including deliveries to patient care areas, medication stocking areas, or equipment.
- Complete other assigned tasks, projects, or assignments appropriate for certified pharmacy technicians and overseen by a pharmacist.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
