Pharmacy Technician

Balls Foods•Prairie Village, KS

3d•Onsite

About The Position

At Balls Foods and our Hen House stores, we believe pharmacy care is more than prescriptions-it's about people, trust, and showing up for your community every day. We're looking for a dedicated Pharmacy Technician who thrives in a fast-paced retail environment and takes pride in delivering accurate, efficient service while creating a welcoming experience for every patient.

Requirements

Active Pharmacy Technician registration/license in good standing with the Kansas Board of Pharmacy
Ability to work consistently at an assigned store location
Weekend availability

Nice To Haves

Previous retail pharmacy experience

Responsibilities

Accurately supporting the preparation and processing of prescriptions, including data entry, medication preparation, labeling, and insurance claim coordination, while ensuring compliance with all pharmacy regulations and safety standards.
Providing exceptional customer service by assisting patients with prescription pick-up, answering non-clinical questions, managing transactions, and ensuring a positive, respectful, and confidential experience for every customer.
Supporting daily pharmacy operations by maintaining inventory, stocking medications, monitoring for outdated products, and ensuring the department remains organized, clean, and fully functional.
Working collaboratively with pharmacists and team members to ensure adherence to company policies, Kansas state regulations, HIPAA standards, and safety procedures, while escalating clinical questions appropriately.
Answering telephone and handling questions that do not require a pharmacist's expertise.
Receiving written prescriptions or telephoned refill requests.
Gathering information to prepare prescriptions (name, DOB, address, phone, allergies, insurance info).
Entering data into the computer for filling prescriptions.
Helping pharmacists prepare prescriptions by counting or pouring medications correctly, labeling containers, and pricing prescriptions.
Keeping pharmacy department supplies well stocked and ordered.
Placing completed prescriptions in pick-up area.
Ordering, receiving, and stocking the shelves with medications when they arrive from suppliers.
Preparing insurance claims and verifying payments.
Helping patients find OTC medications, but not recommending OTC products.
Ringing purchases in cash register and recording prescriptions in electronic signature log.
Performing housekeeping duties within the pharmacy (vacuum weekly, empty trash when needed, etc.).
Checking shelves routinely for outdated medications.
Processing outdated medications and preparing them for return to supplier.
Requesting the pharmacist to counsel the patient when picking up a new prescription.
Being courteous and friendly to all customers.
Answering only non-judgmental questions and referring the patient to the pharmacist concerning all other question and concerns that require clinical expertise.
Making announcements over the PA about any promotions in the pharmacy.
Other duties as assigned.