Pharmacy Technician, Certified or Trainee, Ambulatory Care, Iowa River Landing Pharmacy 100%

UIOWA•Iowa City, IA

1d•Onsite

About The Position

The Iowa River Landing Pharmacy is seeking Pharmacy Technicians, Trainee or Certified, 100% time. Under general supervision, performs activities associated with drug distribution and control for outpatient and clinic patient dispensing. The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate. Duties include preparing sterile products, performing cleanroom maintenance, providing patient/customer service at Triage, receiving and screening prescriptions, conducting patient interviews, determining waiting/pick-up times, triaging prescriptions, answering telephone lines, order entry of prescriptions, filling/refilling prescriptions, preparing prescriptions for mailing and shipping, performing inventory maintenance activities, generating and maintaining records related to prescription dispensing, performing activities involving narcotics and controlled substances, conducting audits in patient care clinic areas (Certified Technicians Only), maintaining area orderliness and cleanliness, assisting in the on-the-job training of new technicians, and coordinating technical activities with other team members. A full job description can be obtained by emailing the contact listed.

Requirements

Registered with the Iowa Board of Pharmacy at the time of hire.
National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) (for Certified Technician).
Must meet ongoing education requirements and maintain certification (for Certified Technician).
High school diploma or the equivalent.
Any combination of two years of post-high school experience and/or education in the natural sciences OR Satisfactory completion of an accredited pharmacy technician training program (for both Certified and Trainee).
All pharmacy technicians must be certified within one year of employment, unless their Pharmacy Technician Trainee registration has been extended by the Iowa Board of Pharmacy (for Trainee Technician).
In such cases, the technician may continue to work under trainee status, in accordance with the guidelines established by the Board and Iowa Code (for Trainee Technician).

Nice To Haves

Experience with Public Contact/Customer Service
Ability to perform ratio/proportion equations
Experience in a retail pharmacy setting
Previous healthcare experience preferred
Experience with inventory maintenance activities
Experience working in a team environment
Experience working in healthcare with one-on-one patient interaction

Responsibilities

Under pharmacist supervision prepares patient specific and batch sterile products including hazardous medications.
Preparation according to NIOSH, USP, and SOP guidelines.
Performs daily cleanroom maintenance activities including: Cleaning of hood in accordance with SOP, Decontamination of hood as required, Review and documentation of hood maintenance activities.
Provide patient/customer service at Triage.
Communicate with the general- public, patients, and other health care personnel in accordance with established guidelines.
Receive and screen prescriptions for completeness and check for prescription readiness.
Conduct interview with patient or patient’s representative to collect and record patient profile information including demographic information, third party coverage information, weight of pediatric patients, medication allergy information, medical conditions, and current list medications being taken other than those presented.
Determine waiting/pick-up time.
Triage prescription to appropriate team.
Recognize workflow patterns for effective triage of prescriptions.
Answer telephone lines and triage phone calls per established policies and procedures.
Order entry of prescriptions.
Enter patient profile information.
Enter patient coverage/third party information.
Generate a “Note to Dispensing Pharmacist” as needed.
Fill/refill prescriptions.
Answer the dedicated prescription refill telephone line.
Generate prescription refill label.
Verify address for prescription(s) to be mailed and the date medication is needed.
Fill out call check and note pickup time or date to be mailed.
Prepare prescriptions for mailing and shipping according to established policies and procedures.
Perform inventory maintenance activities.
Return to stock medications that have not been picked up by patients.
Perform daily and monthly drug inventories and audits as requested.
Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, mailing/shipping forms/logs, and prescription quality assurance audits.
Perform activities involving narcotics and controlled substances including: Conduct weekly and monthly inventories, Audit records associated with dispensing of narcotics and controlled substances, Resolve discrepancies on issuance forms.
Conduct assigned audits in patient care clinic areas (Certified Technicians Only).
Audit area for compliance with medication security, segregation of dosage forms, expiration dates, Emergency Medication Tray expiration date, appropriate drug storage and references.
Maintain area orderliness and cleanliness.
Assist in on-the-job training of new technicians.
Coordinate technical activities with other members of team.
Perform other tasks as needed/assigned.